Questions to Ask a Roofer’s References

When vetting your roofing contractor, talking to their references is an important step. These references are typically prior clients of the roofer. Talking to these individuals will give you a clearer picture about what to expect if you were to hire the roofer. Read on as roof repair expert Sterling Exteriors highlights key questions you should ask your roofer’s past clients and industry references.

Past Clients and References

  1. Is Your Contractor’s License and Insurance Up to Date?

You should only work with a licensed and insured roofing contractor. Ask previous clients and suppliers if your contractor is licensed and insured and if their documents are current. You can also confirm this information with your state’s licensing board. Working with a certified and insured contractor will protect you if something goes wrong during your project.

  1. Are they polite and professional?

Make sure to ask the references about the roofer’s work habits and competency. Inquire whether the contractor is easy to communicate with and respectful of their clients. If you receive positive feedback from their references, this will give you peace of mind that the roofer is dependable and trustworthy. If the references give you unfavorable feedback, you should look for another roofing and siding company.

  1. Are you satisfied with their work?

Of course, don’t forget to ask the references if they were pleased with the result. If the references express satisfaction, then this gives you confidence that you too will likely be happy with the roofer’s work. If previous customers were dissatisfied with the contractor’s work, it could be because they cut corners or fail to follow procedures regularly–in which case you should cross that company off your list.

Enjoy your outdoor living space with your properly maintained deck and patio space. Sterling Exteriors offers a full service for your deck and patio. Call us at (513) 685-8055 or you can fill out our contact form to book an appointment. We proudly serve homeowners in Anderson Township, Milford and Newton, OH.